Frequently Asked Questions
Your Jinbeh FAQ resource, answers to Japanese restaurant questions about our menu, hibachi dining FAQ, sushi questions, restaurant hours, dietary restrictions, reservation questions, and Frisco Lewisville dining.
Hours & Locations
Q:What are Jinbeh's hours of operation?
A:Lunch: Weekdays 11:00 AM - 2:00 PM, Weekends 11:30 AM - 2:30 PM. Dinner: Sunday-Thursday 5:00 PM - 9:00 PM, Friday-Saturday 5:00 PM - 10:00 PM. Hours may vary by location, so check your preferred location for exact details.
Q:Where are the Jinbeh locations?
A:We have two locations in the DFW area: Frisco (2693 Preston Rd, Suite 1040, near Stonebriar Centre) and Lewisville (2440 S Stemmons Fwy #A, near Vista Ridge Mall off I-35E).
Q:Is there parking available at both locations?
A:Yes! Both locations have ample parking. Frisco is in a shopping center, and Lewisville is in a strip mall with convenient parking.
Q:How do I find directions to Jinbeh?
A:You can get directions through Google Maps by searching for 'Jinbeh Frisco' or 'Jinbeh Lewisville', or use the directions link on our contact page.
Reservations & Dining
Q:How do I make a reservation?
A:You can reserve online through OpenTable via our website, call Frisco: (214) 619-1200 or Lewisville: (214) 488-2224, or visit in person. Reservations are recommended, especially for large groups.
Q:Do you accept walk-ins?
A:Yes, we welcome walk-ins based on availability. However, we recommend making reservations to ensure seating, especially during peak hours and weekends.
Q:What's the best time to visit for shorter wait times?
A:Lunch typically has shorter wait times than dinner. Weekday visits are generally less busy than weekends. Off-peak times are usually 2:00-4:30 PM.
Q:Is there a dress code?
A:We maintain a casual to smart-casual dress code. No beachwear or athletic wear is required, but we ask that guests dress appropriately for dining.
Hibachi Experience
Q:What makes hibachi dining special?
A:Hibachi features skilled chefs cooking your meal tableside on an iron griddle with impressive performance and entertainment. It's an interactive experience where food is prepared hot and fresh right before you.
Q:Can children enjoy hibachi?
A:Absolutely! Children love the hibachi experience. Our chefs are great with families, and the entertainment is engaging for all ages. We have kid-friendly menu options available.
Q:What happens at a hibachi table?
A:A chef cooks your choice of protein (chicken, shrimp, steak, or combination) alongside vegetables and fried rice on a large griddle in front of you. It includes soup, salad, and an entertaining chef performance.
Q:Is hibachi spicy?
A:The chef can adjust spice levels to your preference. Let your chef know if you prefer mild, medium, or spicy, and they'll customize accordingly.
Q:What's included in a hibachi entree?
A:Hibachi entrees include your choice of protein, vegetables, fried rice, soup, salad, and the chef's tableside cooking performance and entertainment.
Q:What's the typical price range for hibachi?
A:Hibachi entrees typically range from + depending on the protein and location. Check our menus for exact pricing.
Takeout & Delivery
Q:Do you offer takeout?
A:Yes! We offer takeout from both locations. You can order through our website partner platforms, call us directly, or visit in person.
Q:Do you offer delivery?
A:Yes! We partner with Grubhub and Uber Eats for delivery service. Search for Jinbeh on either platform to place a delivery order.
Q:How long does takeout typically take?
A:Takeout orders usually take 15-30 minutes depending on how busy we are. During peak hours, wait times may be longer. You can call ahead to place your order.
Q:Which menu items are best for takeout?
A:Sushi rolls, sushi platters, and non-hibachi entrees travel well. Hibachi dishes are best enjoyed fresh at the restaurant, but some items can be prepared for takeout.
Q:Can I place an order over the phone?
A:Yes! Call your preferred location directly. Frisco: (214) 619-1200 or Lewisville: (214) 488-2224.
Special Events & Occasions
Q:Is Jinbeh good for birthdays?
A:Perfect! We specialize in birthday celebrations. Our hibachi chefs create memorable moments, and we can customize the experience for your group.
Q:Can I book a private event?
A:Yes! We offer private dining for groups of 8 to 60+ guests. Visit our Private Dining page or call us to discuss your event.
Q:Do you offer catering services?
A:Yes! We provide catering for corporate events, parties, and special occasions. Contact us for menu options and pricing.
Q:Do you have a kids' birthday party package?
A:We can accommodate kids' birthday parties with special menu options and entertainment. Call us to discuss details and booking your celebration.
Q:How far in advance should I book a private event?
A:We recommend booking at least 2-3 weeks in advance for best availability. For larger groups or special requirements, booking further ahead ensures perfect customization.
Payment & Policies
Q:What payment methods do you accept?
A:We accept all major credit cards, debit cards, and cash at both locations.
Q:Do you accept digital payment apps?
A:Yes, we accept most digital payment methods including Apple Pay, Google Pay, and other mobile wallets.
Q:What's your cancellation policy for reservations?
A:Please cancel reservations as soon as possible if your plans change. Call us directly at Frisco: (214) 619-1200 or Lewisville: (214) 488-2224.
Q:Is there a gratuity added to large parties?
A:Gratuity policies may vary based on party size. Inform staff of your party size when making reservations for details.
Browse All Questions
Detailed answers to the questions guests ask most about Jinbeh in Frisco and Lewisville.
Restaurant Basics
- What type of restaurant is Jinbeh?
- How long has Jinbeh been in business?
- Where are Jinbeh's locations?
- Is Jinbeh family-owned?
- Is Jinbeh a chain restaurant?
- What's the difference between Jinbeh Frisco and Lewisville?
- What is the history of Jinbeh?
- What makes Jinbeh special?
- What makes Jinbeh different from Benihana?
- What does the name Jinbeh mean?
- Is Jinbeh good for a first date?
- Is Jinbeh good for an anniversary dinner?
- What's the best Japanese restaurant near Stonebriar Centre?
- What's the best Japanese restaurant near Toyota Stadium?
Reservations & Logistics
- What are Jinbeh's hours of operation?
- What are Jinbeh's lunch hours?
- Is Jinbeh open on Sunday?
- Is Jinbeh open on holidays?
- How do I make a reservation at Jinbeh?
- Does Jinbeh accept walk-ins?
- Is there parking at Jinbeh?
- Is there a dress code at Jinbeh?
- How long is the wait at Jinbeh?
- Does Jinbeh have happy hour?
- What payment methods does Jinbeh accept?
- How do I get to Jinbeh Frisco?
- How do I get to Jinbeh Lewisville?
- Is Jinbeh wheelchair accessible?
- Does Jinbeh sell gift cards?
- Where to eat near AT&T Stadium during World Cup 2026?
- Is there a Japanese restaurant open late in Frisco?
Catering & Events
- Does Jinbeh offer catering?
- Does Jinbeh do on-site hibachi catering?
- Can I book private dining at Jinbeh?
- Is Jinbeh good for birthday parties?
- Is Jinbeh good for corporate events?
- Is Jinbeh good for special occasions?
- How far in advance should I book catering or private dining?
- Is Jinbeh good for rehearsal dinners or weddings?
- Is there a minimum group size for a hibachi table?
- Can children enjoy hibachi at Jinbeh?
- Is Jinbeh good for families?
- What's the best Japanese restaurant for World Cup 2026 watch parties in DFW?
- Where to watch the Japan World Cup 2026 game in Frisco?
- Does Jinbeh have World Cup 2026 specials?
Health & Dietary
- Does Jinbeh have gluten-free options?
- Does Jinbeh have vegetarian options?
- Does Jinbeh have vegan options?
- Does Jinbeh accommodate food allergies?
- Is sushi at Jinbeh safe during pregnancy?
- Does Jinbeh have a kids menu?
- Is hibachi at Jinbeh healthy?
- How many calories are in hibachi at Jinbeh?
- Does Jinbeh have low-sodium options?
- Does Jinbeh have tofu?
Culture & Positioning
- Is Jinbeh near Toyota Stadium?
- Is Jinbeh near Stonebriar Centre?
- Is Jinbeh near AT&T Stadium?
- What's near Jinbeh?
- Is Jinbeh good for tourists or visitors to DFW?
- Do I tip the hibachi chef at Jinbeh?
- What's the best time to go to Jinbeh?
- Is Jinbeh romantic?
- Does Jinbeh offer omakase?
- What is the onion volcano at hibachi?
- Can I sit at the sushi bar at Jinbeh?
- Do both Jinbeh locations have the same menu?
- Is Jinbeh Frisco or Lewisville better?
- Is Jinbeh worth it?
Didn't find your answer?
We're here to help! Reach out to us directly with any questions about your dining experience.
Frisco
(214) 619-1200Lewisville
(214) 488-2224Ready to Experience Jinbeh?
Whether it's your first visit or you're celebrating a special occasion, we're excited to welcome you.